01
Connect
Map your customer journey and connect the systems that trigger review requests.
Review automation
Birdeye Review and Reputation Services
As a Birdeye partner and reseller, x360 Digital helps businesses turn customer feedback into a repeatable reputation program, from CRM integration and automated requests to monitoring and reporting.
What we deliver
01Review automation
02CRM integration
03Multi-location monitoring
04Profile optimization
Why it matters
Built around outcomes, not a checklist.
As a Birdeye partner and reseller, x360 Digital helps businesses turn customer feedback into a repeatable reputation program, from CRM integration and automated requests to monitoring and reporting.
Our connected team considers the complete customer journey, from the first impression and search result to the final action and long-term relationship.
Our approach
A clear path from
question to impact.
02
Configure
Set up locations, roles, templates, alerts, and customer-facing profiles.
03
Launch
Activate review requests and train the team on monitoring and responses.
04
Improve
Use reporting and feedback themes to strengthen reputation and operations.
Internal Links
Connected Services and Proof
Useful next pages that connect this topic to related services, supporting content, and relevant project proof.
Frequently asked
Good questions,
straight answers.
What is Birdeye?
Birdeye is a customer experience and reputation platform for reviews, listings, messaging, surveys, and multi-location reporting.
Can it connect to our CRM?
Birdeye supports integrations with many common systems. We confirm compatibility and the right workflow during setup.
Do you provide training?
Yes. Implementation includes practical training for the people responsible for requests, monitoring, responses, and reporting.
Your next move